Pionex FAQ - Pionex Zimbabwe

15/03/2024

Kufamba kuburikidza nePionex's yakazara Inowanzo bvunzwa Mibvunzo (FAQs) inzira yakatwasuka yakagadzirirwa kupa vashandisi mhinduro dzinokurumidza uye dzinodzidzisa kumibvunzo yakajairika. Tevedza aya matanho kuti uwane iyo FAQs:

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Kunyoresa

Sei Ndisingakwanise Kugamuchira MaEmail kubva kuPionex

Kana usiri kugamuchira maemail anotumirwa kubva kuPionex, ndokumbirawo uteedzere mirairo iri pasi apa kuti utarise marongero eemail yako:

1. Wakapinda here kukero yeemail yakanyoreswa kuakaundi yako yePionex? Dzimwe nguva unogona kuburitswa kunze kweemail yako pamidziyo yako uye nekudaro haugone kuona maemail ePionex. Ndapota pinda uye uvandudze.

2. Wakambotarisa spam folder ye email yako here? Kana iwe ukaona kuti email sevhisi yako iri kusunda maemail ePionex muforodha yako yespam, unogona kumaka se "akachengeteka" nekuchenesa email kero dzePionex. Iwe unogona kureva Maitiro eWhitelist Pionex Emails kuti uimise.

Kero kune whitelist:

3. Ko email yako mutengi kana sevhisi mupi ari kushanda zvakajairika? Iwe unogona kutarisa iyo email server marongero kuti uone kuti hapana kana chengetedzo kurwiswa kunokonzerwa nefirewall yako kana antivirus software.

4. Yako email inbox yakazara here? Kana wasvika pamuganho, hauzokwanisi kutumira kana kugamuchira maemail. Unogona kudzima mamwe maemail ekare kusunungura imwe nzvimbo kune mamwe maemail.

5. Kana zvichibvira, nyoresa kubva kune mamwe maemail domains, akadai seGmail, Outlook, nezvimwe.

Sei Ndisingakwanise Kugamuchira SMS Verification Codes

Pionex inoramba ichivandudza yedu yeSMS yekuvhara yekuvhara kuti iwedzere ruzivo rwemushandisi. Nekudaro, kune dzimwe nyika nenzvimbo dzisiri kutsigirwa parizvino.

Kana usingakwanise kugonesa Kusimbiswa kweSMS, ndapota tarisa kune yedu Global SMS coverage runyorwa kuti uone kana nzvimbo yako yakavharwa. Kana nharaunda yako isina kuvharwa pane iyo rondedzero, ndapota shandisa Google Authentication seyako yekutanga-maviri-factor authentication pane kudaro.

Kana wakagonesa Kutendesa kweSMS kana kuti uri kugara munyika kana nharaunda iri muGlobal SMS coverage list, asi hausati wakwanisa kugamuchira macode eSMS, ndapota tora matanho anotevera:

Ita shuwa kuti nharembozha yako ine yakanaka network chiratidzo.
Dzima anti-virusi yako uye/kana firewall uye/kana call blocker apps pafoni yako iyo inogona kuvharisa nhamba yedu yeSMS Code.
Tangazve nharembozha yako.
Edza kuongorora inzwi pane kudaro.
Reset SMS Authentication.

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Login

Maitiro ekuchinja Akaundi Email

Kana iwe uchida kushandura iyo email yakanyoreswa kuPionex account yako, ndapota tevera nhanho-ne-nhanho gwara pazasi.

Mushure mekupinda muakaundi yako yePionex, tinya [Profile] - [Security].

Dzvanya [ Unbind ] padivi pe [ Email Verification ].

Mibvunzo Inowanzo bvunzwa (FAQ) paPionex

Kuti uchinje kero yako yeemail yakanyoreswa, unofanira kunge wakagonesa Google Authentication uye SMS Authentication (2FA).

Ndokumbira utarise kuti mushure mekuchinja email yako kero, kubvisa kubva kuaccount yako kuchavharwa kwemaawa makumi maviri nemana uye kusaina nefoni isina kusungwa / email kunorambidzwa zvakare mukati memazuva makumi matatu mushure mekusunungurwa kwezvikonzero zvekuchengetedza.

Kana uchida kuenderera, tinya [Next] .

Maitiro ekuseta patsva Google Authenticator【Google 2FA】

Kana wakabvisa Google Authenticator, kushandura nharembozha yako, kusetazve sisitimu, kana kusangana nechero zviito zvakafanana, kubatana kwekutanga kunobva kwashaya basa, zvoita kuti kodhi yako yekuongorora yeGoogle (2FA) isasvike.

Mumamiriro ezvinhu akadai, zvinofanirwa kudzoreredza kubatana kwawakamboita kana kutumira chikumbiro kwatiri kuti tigadzirise Google Authenticator. Mushure mekupinda mukati zvakare, unogona kugonesazve Google Authenticator.

Maitiro ekuseta patsva paGoogle Authenticator

1. Kuchinjisa mudziyo

Kuchinjisa account yako yeGoogle Authenticator kubva kuchishandiso chekare kuenda kune chitsva, tevera matanho aya: Pamudziyo wekare, tinya ≡ icon iri kumusoro-kuruboshwe kweapp, sarudza [Transfer Accounts], wobva wasarudza [Export Accounts]. Sarudza iyo account yaunoda kutumira kunze uye ita matanho mamwe chete pamudziyo mutsva nekusarudza [Transfer Accounts], kudzvanya [Import Accounts], uye kupenengura kodhi yeQR inoratidzwa pachishandiso chekare. Iri bhuku remanyorero rinoita kuti kufambiswa kwakabudirira kweakaundi yako yeGoogle Authenticator kubva kuchishandiso chekare kuenda kune chitsva.

2. Reset uchishandisa kiyi yakavanzika

Kana wakachengeta kiyi ine manhamba gumi nematanhatu yakapihwa panguva yekusunga, tevera matanho aya kuti udzorere account yako yepakutanga-yakasungwa ne2FA muGoogle Authenticator: Dzvanya chiratidzo (+) mukona yezasi yekurudyi yeGoogle Authenticator. , sarudza [Isa kiyi yekuseta], woisa "Pionex (yako Pionex account)" mundima ye[Account name]. Wadaro, isa kiyi ine manhamba gumi nenhanhatu muchikamu che[Secret key], sarudza [Nguva-yakavakirwa] yeRudzi rwekiyi, ona kuti ruzivo rwese rwunodiwa rwakazadzwa nemazvo, wodzvanya [Wedzera]. Izvi zvinodzoreredza kubatana kune yako yekutanga 2FA-yakasungwa account mukati meGoogle Authenticator.

Manyorero ekunyorera patsva Google Authenticator

Kana usingakwanise kuseta patsva nemaoko, ndapota kumbira kuti tigadzirise patsva.

APP shanduro reset entry:

1. Pakuisa account nhamba yako nepassword, tinya pakanzi "Yarasika 2-factor authenticator?" pazasi kuti utange maitiro ekugadzirisazve Google Authenticator.

2. Zadzisa bhaisikopo rechokwadi reakaundi kuti uone chitupa chako uye uve nechokwadi chekuti kusetazve kwatenderwa. Nyatsoverenga chiziviso uye tevera gwara rehurongwa kuti upe ruzivo rweakaundi yakakodzera. (Tinozongoongorora ruzivo rwekuiswa maererano nechiyero chekuchengetedzwa kweakaundi yako panguva yekuongorora.

3. Mushure mekuongorora kwechishandiso, tichasunungura Google Authenticator mukati memazuva 1-3 ekushanda tokuzivisa mafambiro eemail.

Ndokumbira utarise:

Maitiro ekugadzirisa zvakare anoda 1-3 mazuva ekushanda kuti aongorore uye apedzwe (kunze kwemazororo enyika).
Kana chikumbiro chako chikarambwa, unogashira email chiziviso kubva [email protected], ichipa dzimwe mhinduro.
Uchitevera kusetwa patsva kweGoogle Authenticator, pinda muakaundi yako nekuchimbidza kuti usunge Google Authenticator.

Maitiro ekudzima SMS / Email nemaoko kana wapinda

Kana iwe uchida kushandura kana kudzima imwe yeathenticator verification yeakaundi yako.

Zvinodiwa kusunga SMS/Email neGoogle 2FA panguva imwe chete. Iwe unogona kutevedzera matanho ari pasi apa kuti uzvishandire wega uye kudzima iyo authenticator.

Kudzima sei:

1. Tanga nekusaina kuakaundi yako yePionex. Dzvanya pane iyo account avatar uye sarudza "Security".

2. Ziva iyo Email/SMS sarudzo yaunoshuvira kudzima uye tinya pa "Unbind" kuidzima.

Ndokumbira utarise:

Kutevera maitiro ekusasunga, Pionex ichambomisa basa rako rekubvisa kwemaawa makumi maviri nemana. Pamusoro pezvo, ruzivo rwaunosunungura rucharamba rwakamiswa kwemazuva makumi matatu mushure mekuita kwekusasunga.

3. Kana wangodzvanya "Inotevera nhanho" , isa iyo Google 2FA kodhi, wobva wadzvanya "Simbisa".

Kana ukasangana ne2FA kodhi kukanganisa, tarisa kune iyi link yekugadzirisa matambudziko.

4. Simbisa zvose email uye SMS verification codes, ipapo baya "Simbisa" zvakare.

Kana usingakwanise kugashira imwe yemakodhi ekusimbisa nekuda kwezvinhu zvakaita sekuchinja kwenharembozha kana kumiswa kweakaundi yeemail, tsvaga imwe mhinduro pano.

5. Makorokoto! Iwe wakabudirira kusunungura Email/SMS chokwadi.

Nekuda kwekuchengetedzwa kweakaundi yako, ndapota sunga zvakare nekukurumidza kwako!

Maitiro ekusunga Google Authenticator

Unogona kusunga Google Authenticator sematanho anotevera:

Webhu

1. Enda kuAvatar yako paPionex.com, sarudza "Security" , woenda ku "Google Authenticator" wodzvanya "Set" .

2. Isa [ Google Authenticator ] App pafoni yako.

3. Vhura Google Authenticator yako wosarudza “ Scan a QR code ”.

4. Tora kodhi ine manhamba matanhatu (inoshanda mukati memasekonzi makumi matatu ega ega) yeakaundi yako yePionex. Isa iyi kodhi pane peji rewebhusaiti yako.

5. Makorokoto! Wakwanisa kubatanidza Google Authenticator kuakaundi yako.

Rangarira kurekodha [Kiyi] munzvimbo yakachengeteka, senotibhuku, uye dzivisa kuiisa paindaneti. Kana ikabviswa kana kurasikirwa kweGoogle Authenticator, unogona kuigadzirisa uchishandisa [Kiyi].

App

1. Tangisa Pionex APP woenda ku “Account” -- “Settings” -- “Security” -- “2-Factor authenticator” -- “Google Authenticator” -- “Download” .

2. Isa yako Email/SMS verification code.

3. Tevedzera hurongwa hwekukopa uye kunama zita reakaundi yePionex neKiyi (kiyi yakavanzika) muGoogle Authenticator.

4. Wana 6-manhamba ekuongorora kodhi (inoshanda mukati memasekonzi makumi matatu chete) yeakaundi yako yePionex.

5. Dzokera kuPionex APP uye isa iyo yakagamuchirwa kodhi yekusimbisa.

6. Makorokoto! Wakwanisa kubatanidza Google Authenticator kuakaundi yako.

Ndokumbira urekode [Kiyi] mubhuku rako rekunyorera kana kumwe kwakachengeteka uye usaise painternet. Kana ukabvisa kana kurasikirwa neGoogle Authenticator. Unogona kuigadzirisa zvakare ne [Kiyi].

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Verification

Sei ndichifanira kupa ruzivo rwechitupa chekuwedzera?

Muzviitiko zvisingajairiki apo yako selfie isingaenderane neakapihwa ID zvinyorwa, iwe unozofanirwa kuendesa mamwe magwaro uye kumirira kuoneswa kwemaoko. Ndokumbira muzive kuti iyo manual verification process inogona kuwedzera kwemazuva akati wandei. Pionex inoisa pamberi pesevhisi yekusimbisa chitupa kuchengetedza mari yevashandisi, uye zvakakosha kuve nechokwadi chekuti zvinhu zvakaunzwa zvinosangana nezvinodiwa panguva yekupedzisa ruzivo.

Identity Verification yeKutenga Crypto neCredit/Debit Card

Kuti ive nechokwadi chekuchengetedza uye chinoenderana fiat gedhi ruzivo, vashandisi vari kutenga cryptocurrencies nemakadhi echikwereti kana echikwereti vanofanirwa kuita Identity Verification. Avo vakatopedza Identity Verification yePionex account yavo vanogona kuenderera mberi nekutenga crypto pasina rumwe ruzivo runodiwa. Vashandisi vanoda rumwe ruzivo vanogashira kurudziro paunenge uchiedza kutenga crypto nekadhi rechikwereti kana rechikwereti.

Kuzadza nhanho yega yega yeIdentity Verification kunozokonzera kuwedzera kwezviganho zvekutengeserana, sekutsanangurwa pazasi. Yese miganho yekutengeserana inoiswa muEuro (€), zvisinei nemari yefiat inoshandiswa, uye inogona kuchinjika zvishoma mune dzimwe fiat mari zvichienderana nemitengo yekuchinjana.

Basic Info Verification: Iyi nhanho inosanganisira kuongorora zita remushandisi, kero, uye zuva rekuzvarwa.

Zvakajairika zvakakundikana zvikonzero uye nzira dziri paPionex

APP: Dzvanya "Akaunti" -- "Chengetedzo" -- "Identity verification".

Webhu: Dzvanya mufananidzo wako avatar kumusoro-kurudyi kwepeji wobva wapinda mu “Akaunti” -- “KYC” -- “Tarisa zvakadzama”.

Kana iyo yekuongorora ikatadza, tinya "Tarisa" uye sisitimu icharatidza kukurumidza kuburitsa zvikonzero chaizvo zvekutadza.

Zvikonzero zvakajairika zvekutadza kwekuongorora uye matanho ekugadzirisa matambudziko ndeaya anotevera:

1. Isina Kukwana Mufananidzo Wekuisa:

Simbisa kuti mapikicha ese akaiswa zvinobudirira. Bhatani rekutumira rinozoshanda mushure mekunge mafoto ese aiswa.

2. Peji Yewebhu Yechinyakare:

Kana peji rewebhu rakavhurwa kwenguva yakareba, ingozorodza peji uye woisazve mafoto ese.

3. Browser Issues:

Kana dambudziko rikaramba riripo, edza kushandisa Chrome browser yekutumira KYC. Neimwe nzira, shandisa iyo APP vhezheni.

4. Chisina Kukwana Gwaro Mufananidzo:

Ita shuwa kuti mativi ese egwaro akatorwa mumufananidzo.

Kana uchiri kutadza kuonesa KYC yako, ndapota tumira email kune [email protected] ine musoro unoti "KYC kutadza" uye ipa Pionex account yako Email/SMS mune zviri mukati.

Chikwata cheKYC chichakubatsira iwe kutarisa zvakare chimiro uye kupindura kuburikidza neemail. Tinoonga mwoyo murefu wako!

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Deposit

Mari kana Networks isingatsigirwe paPionex

Chenjerera paunenge uchiisa mari kana kushandisa network isingatsigirwe nePionex. Kana network isina kutsigirwa nePionex, pane mukana wekuti ungatadza kudzoreredza zvinhu zvako.

Kana iwe ukaona kuti coin kana network haitsigirwe nePionex, ndapota zadza fomu racho uye umirire kugadziridzwa kwedu (Ziva kuti hadzisi dzese mari nemanetiweki anogona kugarwa).

Sei mamwe macoin achida memo/tag?

Mamwe manetwork anoshandisa kero yakagovaniswa kune vese vashandisi, uye iyo memo/tag inoshanda seyakakosha identifier yekufambisa. Semuenzaniso, kana uchiisa XRP, zvakakosha kuti upe ese kero uye memo / tag yedhipoziti yakabudirira. Kana paine memo / tag isiriyo yekupinda, ndapota zadza fomu uye tarisira nguva yekugadzirisa ye7-15 mazuva ebhizinesi (Cherechedza kuti haisi yese mari uye network inogona kugarwa).

Minimum deposit mari

Ita shuwa kuti mari yako yedhipoziti inodarika hushoma hwataurwa, sezvo madhipoziti pazasi pechikumbaridzo ichi haagone kupedzwa uye haadzokerike.

Pamusoro pezvo, iwe unogona simbisa iyo shoma dhipoziti uye mari yekubvisa.

Chii chandinoita kana ndikasagamuchira dhipoziti muakaundi yangu yePionex?

Kana usati wawana dhipoziti mushure memazuva manomwe ebhizinesi , ndapota ipa zvinotevera kune vamiririri vebasa kana email [email protected] :

Zita remuridzi weakaundi yebhangi.
Zita remuridzi wePionex account pamwe neemail account/nhamba dzerunhare (kusanganisira kodhi yenyika).
Mari yekutumira uye zuva.
Mufananidzo weruzivo rwekutumira mari kubva kubhangi.

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Withdrawal

Sei kubvisa kwangu kusati kwasvika paPionex kunyangwe ichiratidza sekupedzwa papuratifomu / chikwama changu chekunze?

Kunonoka uku kunokonzerwa nekusimbisa maitiro pane blockchain, uye nguva yacho inosiyana zvichienderana nezvinhu zvakaita serudzi rwemari, network, uye zvimwe zvinotariswa. Semufananidzo, kubvisa USDT kuburikidza neTRC20 network inorayira zvisimbiso makumi maviri nenomwe, nepo network yeBEP20 (BSC) ichida tsigiro gumi neshanu.

Mari yakadzoswa kubva kune dzimwe shanduko

Mune zvimwe zviitiko, kubvisa kune dzimwe nzira dzekuchinjana kunogona kudzoserwa shure, zvinoda kugadziriswa nemanyore.

Nepo pasina muripo wekuisa mari muPionex, kubvisa mari kunogona kuunza mari kubva pachikuva chekubvisa. Mari idzi dzinoenderana nemari chaiyo uye network inoshandiswa.

Kana ukasangana nemamiriro ezvinhu apo crypto yako inodzoserwa kubva kune dzimwe shanduko , unogona kuzadza fomu rekudzoreredza asset. Isu tichasvika kwauri kuburikidza neemail mukati me1-3 mazuva ebhizinesi . Iyo yese nzira inosvika kumazuva gumi ekushanda uye inogona kusanganisira mubhadharo kubva ku20 kusvika ku65 USD kana tokens yakaenzana.

Sei mari yangu [Iripo] iri pasi pe [Yese] yasara?

Kudzikiswa kwesara [Iripo] kana ichienzaniswa ne [Yese] chiyero chinowanzoitika nekuda kwezvikonzero zvinotevera:

Iyo inoshanda yekutengesa bots inowanzovhara mari, ichiita kuti ive isingawanikwe pakubviswa.
Kuisa nemaoko kutengesa kana kutenga maodha emuganho zvinowanzoita kuti mari ivharwe uye isingawanikwe kuti ishandiswe.

Ndeipi mari shoma yekubvisa?

Ndokumbira utarise kune [Mari] peji kana [Kubvisa] peji kuti uwane ruzivo rwakadzama.

Kana ndikangobata shoma, ndoitora sei?

Isu tinokurudzira kuashandura kuita XRP (Mainnet) kana ETH (BSC), ese ari maviri anopa yakaderera muganho wekubvisa uye muripo wezita.

Sei nguva yangu yekuongorora inotora nguva yakareba kudaro?

Kubviswa kwemari yakawanda kunoongororwa nemaoko kuti kuve nechokwadi chekuchengetedzwa. Kana kubvisa kwako kwapfuura awa imwe panguva ino, taura nemutsa kuPionex's online customer service kuti uwane rumwe rubatsiro.

Kubvisa kwangu kwapera, asi handisati ndawana.

Ndokumbira utarise mamiriro ekutamisa pane peji rekubvisa. Kana chimiro chichiratidza [Chakakwana] , zvinoreva kuti chikumbiro chekubvisa chagadziriswa. Iwe unogona kuenderera mberi nekutarisa chimiro pane blockchain (network) kuburikidza neyakapihwa "Transaction ID (TXID)" link.

Kana iyo blockchain (network) ichisimbisa yakabudirira / yakapedzwa chimiro, asi iwe usati wagamuchira iyo kutamiswa, ndapota svika kune yevatengi sevhisi pakugamuchira kana chikwama chekusimbisa.

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Crypto Kutengeserana

Chii chinonzi Limit Order

Paunenge uchiongorora chati, pane zviitiko apo iwe unovavarira kuwana coin nemutengo chaiwo. Nekudaro, iwe zvakare unoda kudzivirira kubhadhara kupfuura zvinodikanwa kune iyo coin. Apa ndipo panodiwa muganhu wekuraira. Mhando dzakasiyana dzemaodha emuganho aripo, uye ini ndichajekesa misiyano, mashandiro avo, uye kuti muganho wekuodha unosiyana sei neodha yemusika.

Kana vanhu vachiita zvekutengesa kwecryptocurrency, vanosangana nemhando dzakasiyana dzekutenga, imwe yacho iri yekumisikidza kurongeka. Mutengo wemuganho unosanganisira kutsanangura imwe mutengo unofanirwa kusvikwa musati kutengeserana kwapera.

Semuenzaniso, kana iwe uchida kutenga Bitcoin pamadhora makumi matatu emadhora, unogona kuisa muganhu weiyo mari. Kutenga kunongoenderera chete kana mutengo chaiwo weBitcoin wasvika pane yakatarwa $30,000 chikumbaridzo. Chaizvoizvo, kurongeka kwemuganho kunotsamira pane chinodiwa chemutengo chaiwo uri kuwanikwa kuti kuraira kuitwe.

Chii chinonzi Market Order

Odha yemusika inoitwa nekukasira pamutengo wemusika uripo paunoiswa, zvichifambisa kuurayiwa nekukurumidza. Rudzi rweodha urwu rwakasiyana-siyana, rwunokutendera kuti uishandise kutenga nekutengesa matransport.

Unogona kusarudza [VOL] kana [Quantity] kuisa kutenga kana kutengesa odha yemusika. Semuenzaniso, kana iwe uchida kutenga imwe nhamba yeBTC, unogona kuisa mari yacho zvakananga. Asi kana iwe uchida kutenga BTC nemari yakati, yakadai se10,000 USDT, unogona kushandisa [VOL] kuisa urongwa hwekutenga.

Maitiro ekuona My Spot Trading Chiitiko

Unogona kuona ako ekutengesa nzvimbo zviitiko kubva kuOdha uye tinya Spot Orders . Ingochinja pakati pematabo kuti utarise yako yakavhurika odha mamiriro uye yakamboitwa maodha.

1. Vhura maodha

Pasi pe [Open Orders] tab, unokwanisa kuona maodha ako akavhurika, kusanganisira:

Trading pair
Odha kushanda
Nguva yekuraira
Order Price
Order Quantity
Yakazadzwa
Chiito

2. Odha nhoroondo

Odha yenhoroondo inoratidza rekodhi yeodha yako yakazadzwa uye isina kuzadzwa pane imwe nguva. Iwe unogona kuona ruzivo rweodha, kusanganisira: